Frequently asked questions

Do all items in orders always ship together?

Some of our products are individually packaged to protect their shape and provide extra cushion and durability. In some cases, products from the same order can also be fulfilled in different facilities, which means they'll be shipped separately.

Can you ship my order to a P.O. BOX?

We suggest you use a physical address instead of a P.O. Box to ensure a smooth delivery.

There is no gift option. Does the packaging slip have a price on it?

No price is ever displayed on your packaging slip.